SN73: Preparing for Your ArcSight ESM Upgrade

Document created by jmerrill on Sep 10, 2010
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Preparing for Your ArcSight ESM Upgrade
Morris Hicks, Senior Director of Services Engineering, Global Services, ArcSight; Maritza Perez, Product Manager, ArcSight
Level: Basic
This talk will walk you step-by-step through the ArcSight ESM 5.0 upgrade process. Attendees will learn how to successfully plan, coordinate and execute an upgrade to ArcSight ESM 5.0, as well as understand what resources are available from ArcSight to assist them. The upgrade process will be covered holistically including prerequisites, technical dependencies, step-by-step instructions for executing the upgrade wizard, common pitfalls and best practices for reducing risk. This session is relevant for both technical and project management staff, as it covers many aspects of the upgrade: estimated level of effort, tasks and timeline, technical expertise required, along with a step-by-step sample upgrade leveraging the upgrade wizard.